Privacy Policy: Protecting Your Personal Information

Privacy Policy

Last updated: April 2026

Elvora Patio & Furniture (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.elvorafurniturepatio.com.

1. Information We Collect

We may collect the following personal information when you interact with our store:

Name and contact information (email address, phone number)
Shipping and billing address
Payment information (processed securely via Shopify Payments — we do not store card details)
Order history and purchase behaviour
Device and browsing data collected via cookies and analytics tools (e.g., Google Analytics)
Email marketing preferences (if you opt in via Klaviyo)

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate order updates, shipping notifications, and customer support
Send marketing emails (only with your consent, and you may unsubscribe at any time)
Improve our website and product offerings through analytics
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, including:

Shopify — e-commerce platform and payment processing
Klaviyo — email marketing
Google Analytics / GA4 — website analytics
Shipping carriers and 3PL fulfillment partners

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

5. Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Withdraw consent for marketing communications at any time
Request deletion of your personal data, subject to legal retention requirements

To exercise any of these rights, please contact us at camillerimike890@gmail.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 7 years for tax and accounting purposes.

7. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption on all pages of our website. However, no method of transmission over the internet is 100% secure.

8. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada, including PIPEDA.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at:

Elvora Patio & Furniture
Wasaga Beach, Ontario, Canada
Email: camillerimike890@gmail.com
Website: Contact Page